Three reasons you need Lorefully right now
Built to change the way organisations capture and leverage worker knowledge, Lorefully has been designed to positively impact every level of your organisation. From the fieldworker who needs fast answers, to the business leaders looking for efficiencies, to clients who expect top-quality servicing in a flash.
It’s not another AI tool; it’s a game changer.
01. Save everyone time
Lorefully’s primary focus is making knowledge easily accessible and usable. Imagine this: no more wasted time searching through endless emails, support tickets, or outdated documents. Onboarding with Lorefully is quick and simple with no need to prepare files beforehand. Just upload what you’ve got, from emails and PDFs to voice notes and videos, and Lorefully will absorb it into your dedicated servicing repository.
It gives organisations a way to capture and redistribute irreplaceable worker knowledge with custom DNA made-up of insights from the trials, tribulations, and successes of your frontline team, exclusively.
Powered by bespoke, generative AI, Lorefully offers workers an intuitive messenger interface that requires zero training to use, making it the ultimate field-based problem-solving assistant.
In response to complex questions, Lorefully provides suggested courses of action, drawing from the accumulated experience of your entire workforce in an instant. With each interaction, Lorefully learns and becomes even more effective at finding, curating, and communicating the best possible answers to technical, complex questions. Fieldworkers can focus on fixing problems, not hunting for solutions.
02. Remove friction for workers
Lorefully’s design is all about removing the barriers and blockers that slow workers down.
Instead of struggling with ‘simple fixes’ that eat up time, Lorefully enables workers to get straight to the solution. By streamlining how workers access knowledge, Lorefully frees up time for them to do what they’re good at: fixing problems and adding value. This not only increases their sense of accomplishment, but it also leads to happier customers. Experienced workers, who often get bogged down by firefighting, can focus on higher-value tasks, while newer workers have Lorefully as a safety net, allowing them to learn and grow with confidence.
When workers feel empowered, they work smarter and that’s a win for everyone. As Christina Janzer, Head of Slack’s Workforce Lab, says “The data shows that employees using AI are having an all-around markedly better time on the job. They’re not just more productive; they’re experiencing greater excitement, fulfilment, and pride.” With Lorefully, employees feel supported, confident, and engaged, all while solving problems faster and more effectively.
03. Improving servicing with data-driven insights
Lorefully doesn’t just help individual workers; it also benefits the business.
By tracking how employees engage with resources, Lorefully reveals insights that were previously hidden. It shows which workers’ guidance is most relied upon, what questions are frequently asked, and where knowledge gaps exist. This data helps business leaders design more effective strategies for future servicing operations.
Because Lorefully continuously improves as it’s used, it can identify areas for improvement in real time. It highlights inconsistencies, gaps, or duplications in the knowledge base, giving you concrete data to improve future servicing strategies and optimise performance across the board.
Lorefully also extracts value from previously hard-to-reach places such as emails, support tickets, voice notes, videos, and documents. These resources are brought together into one accessible repository for all corporate guidance and the latest worker insights. This means instant navigation of thousands of resources, from anywhere, at any time, providing an efficient and seamless experience for your team. With zero training required, Lorefully is designed for adoption by everyone, from Boomers to Gen Zs.
At its core, Lorefully’s goal is to make workers’ lives easier, improve the efficiency of your business, and ultimately provide better service to your clients. By capturing and redistributing knowledge, it ensures that your team is always prepared and always improving, creating a positive ripple effect from fieldworkers to head office.
Lorefully is the future of knowledge sharing, and the future is here. Built to empower everyone in your organisation to work smarter, faster, and more effectively. Early access is now open: hello@lorefully.com